FAQ's
1. How long are shipping times?
Your products will ship within one to five days of placing your order, and then take10-20 days to reach your doorstep. Each product at Tame the Wilderness has an estimated delivery time in the product description.
2. What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every has a carbon footprint. So just tell us what went wrong, send along a pic, and we'll give you your money back in full.
3. Can I cancel my order?
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. If you cancel your order and still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
4. What happens if I receive the wrong item?
If there is an issue with your order -- If its the wrong size, wrong color, defective, or otherwise not exactly what you ordered -- then simply notify us and we will give you a refund. You won't be asked to ship the product back to us.
5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you did not get the exact product you expected, just let us know and we will get you a new one.